Neil Perry the Mountain Trod Privacy Policy
Our contact details
Name: Neil Perry
Address: 13 Ryder Close Hertford
Phone Number:07837947840
E-mail:neil@neil-perry.com
www.neil-perry.com
The type of personal information we collect
We currently collect and process the following information:
- Personal identifiers, contacts and characteristics (for example, name and date of birth)
- Records of your interactions
- Special requirements such as medical need disability or allergies
- Feedback from activities
- Emergency contact details
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
- Communicating with you and to provide information about services you have enquired about
- Administering bookings and attendance at activities
- Dealing with medical needs/requirements
- Supporting the safe delivery of activities
- Direct marketing where you have agreed to receive this
- Responding to and managing queries or complaints
We also receive personal information indirectly, from the following sources in the following scenarios:
- From booking websites
- From candidate management systems
We use the information that you have given us in order to
- Complete administration and delivery of our services
- Deal with medical needs that you have given your explicit consent
- Manage direct marketing that you have given your consent.
We may share this information with National Navigation Award Scheme TahDah account NNAS courses are facilitated through an online system CMS managed by ‘TahDah’ when you book
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting
Neil Perry
13 Ryder Close Hertford SG13 7SG
email neil@neil-perry.com
(b) We have a contractual obligation.
(c) We have a legal obligation.
How we store your personal information
Your information is securely stored physically and electronically at 13 Ryder Close Hertford SG13 7SG.
We keep your personal booking information for as long as necessary to fulfil the purposes we collected it for (for up to 6 years) and we will then dispose of your information by deleting and destroying it.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at neil@neil-perry.com telephone 07837947840 13 Ryder Close Hertford SG13 7SG if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at neil@neil-perry.com telephone 07837947840 13 Ryder Close Hertford SG13 7SG.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk